The Low-Carbon Development Program
The transition to low-carbon development is a strategic priority for JSC «Kazakhtelecom». The company has developed a Low-Carbon Development Program until 2030
JSC Kazakhtelecom is implementing its Low-Carbon Development Programme, which targets a 13% reduction in the Company's total greenhouse gas emissions by 2032. As a long-term climate objective, the Company is committed to achieving carbon neutrality by 2060 in line with the national decarbonization strategy of the Republic of Kazakhstan.
Being a high-tech digital and telecommunication holding, makes a significant contribution to the low-carbon development of the Republic of Kazakhstan, stimulating decarbonization in other sectors of the national economy through its core activities. The company is aware that its innovative and technological services, products, and solutions already help millions of corporate and retail customers reduce energy consumption, as well as direct and indirect greenhouse gas emissions.
As part of the transition to low-carbon development, the company plans to promote projects and new technologies (including IoT) that contribute to reducing the carbon footprint and increasing energy efficiency. The company will contribute to the development and promotion of a wide range of digital and telecommunication services and products that positively influence the intensity and pace of greenhouse gas emissions reduction by our clients and the economy of the Republic of Kazakhstan as a whole. As part of the development of the renewable energy market in Kazakhstan, the company will seek to purchase alternative energy and transition to environmentally friendly fuels.
As part of the transition to low-carbon development, the company plans to promote projects and new technologies (including IoT) that contribute to reducing the carbon footprint and increasing energy efficiency. The company will contribute to the development and promotion of a wide range of digital and telecommunication services and products that positively influence the intensity and pace of greenhouse gas emissions reduction by our clients and the economy of the Republic of Kazakhstan as a whole. As part of the development of the renewable energy market in Kazakhstan, the company will seek to purchase alternative energy and transition to environmentally friendly fuels.
Integration of Climate Objectives into Corporate Governance
The achievement of the Low-Carbon Development Programme objectives is integrated into the Company’s performance management system.
In 2025, corporate key performance indicators aimed at reducing the carbon footprint and improving energy efficiency were assigned to the General Directors of JSC Kazakhtelecom’s branches and cascaded to the heads of structural divisions. The key performance indicators included:
- reducing electricity consumption by lighting systems through the use of modern energy-efficient technologies;
- reducing energy consumption through automated lighting control systems and motion sensors;
- optimizing the energy consumption of personal computers through the use of energy-saving modes;
- improving the energy efficiency of telecommunications infrastructure by migrating subscribers from copper networks to modern FTTH/GPON fibre-optic networks.
In 2025, as part of the Tazartu project, 77,598 subscribers were migrated to FTTH/GPON networks, improving network energy efficiency, reducing operating costs and contributing to the achievement of the Company’s climate objectives.
Performance against these KPIs is monitored on a regular basis and serves as one of the tools for assessing the effectiveness of the Low-Carbon Development Programme implementation.
The achievement of the Low-Carbon Development Programme objectives is integrated into the Company’s performance management system.
In 2025, corporate key performance indicators aimed at reducing the carbon footprint and improving energy efficiency were assigned to the General Directors of JSC Kazakhtelecom’s branches and cascaded to the heads of structural divisions. The key performance indicators included:
- reducing electricity consumption by lighting systems through the use of modern energy-efficient technologies;
- reducing energy consumption through automated lighting control systems and motion sensors;
- optimizing the energy consumption of personal computers through the use of energy-saving modes;
- improving the energy efficiency of telecommunications infrastructure by migrating subscribers from copper networks to modern FTTH/GPON fibre-optic networks.
In 2025, as part of the Tazartu project, 77,598 subscribers were migrated to FTTH/GPON networks, improving network energy efficiency, reducing operating costs and contributing to the achievement of the Company’s climate objectives.
Performance against these KPIs is monitored on a regular basis and serves as one of the tools for assessing the effectiveness of the Low-Carbon Development Programme implementation.
Подход к
низкоуглеродному развитию
The transition to low-carbon development is one of JSC Kazakhtelecom’s strategic priorities and is integrated into the Company’s corporate governance system. To support the Republic of Kazakhstan’s national commitments under the Paris Agreement, the Company has approved its Low-Carbon Development Programme through 2032, which provides for a 13% reduction in total greenhouse gas emissions by 2032. As a long-term climate ambition, the Company considers achieving carbon neutrality by 2060 in line with Kazakhstan’s national climate policy.
As Kazakhstan’s largest digital telecommunications company, JSC Kazakhtelecom views digitalization as an important enabler of economic decarbonization. The development of modern telecommunications networks, cloud services, data centres and digital solutions contributes to reducing the carbon footprint of both the Company and its customers by improving energy efficiency and optimizing resource use.
To achieve its climate objectives, the Company implements a set of measures focused on improving energy efficiency, modernizing telecommunications infrastructure, gradually phasing out energy-intensive technologies, expanding fibre-optic networks, strengthening greenhouse gas emissions management, and integrating climate-related considerations into corporate governance processes.
Particular attention is given to the development of the Company’s climate risk management framework, improvement of climate-related data quality, enhancement of climate reporting, and raising employee awareness of climate change and greenhouse gas emissions reduction initiatives.
To ensure transparency, the Company annually discloses information on greenhouse gas emissions, climate-related risks, the outcomes of climate initiatives and progress towards climate objectives in its corporate reporting. The Company also participates in international sustainability initiatives and ESG ratings.
As Kazakhstan’s largest digital telecommunications company, JSC Kazakhtelecom views digitalization as an important enabler of economic decarbonization. The development of modern telecommunications networks, cloud services, data centres and digital solutions contributes to reducing the carbon footprint of both the Company and its customers by improving energy efficiency and optimizing resource use.
To achieve its climate objectives, the Company implements a set of measures focused on improving energy efficiency, modernizing telecommunications infrastructure, gradually phasing out energy-intensive technologies, expanding fibre-optic networks, strengthening greenhouse gas emissions management, and integrating climate-related considerations into corporate governance processes.
Particular attention is given to the development of the Company’s climate risk management framework, improvement of climate-related data quality, enhancement of climate reporting, and raising employee awareness of climate change and greenhouse gas emissions reduction initiatives.
To ensure transparency, the Company annually discloses information on greenhouse gas emissions, climate-related risks, the outcomes of climate initiatives and progress towards climate objectives in its corporate reporting. The Company also participates in international sustainability initiatives and ESG ratings.
Target reduction of GHG emissions by 2032 compared to the base year 2021
-
13 %
Энергоэффективность
Energy Efficiency
Effective energy management is one of the strategic priorities of JSC Kazakhtelecom and is regarded as a key component of sustainable development, operational excellence, and the achievement of the Company's long-term climate objectives.
Based on the materiality assessment, energy consumption and energy efficiency have been identified as one of the Company's material ESG topics. The assessment considered stakeholder expectations, the impact of energy consumption on operating costs, the development of digital infrastructure, greenhouse gas emissions, climate-related risks, and the long-term resilience of the Company's business.
As telecommunications networks, data centres, next-generation communication infrastructure, and artificial intelligence projects continue to expand, efficient energy management has become increasingly important. The Company's energy efficiency initiatives contribute to reducing energy intensity, optimizing operating costs, enhancing infrastructure reliability, and minimizing environmental impacts.
To assess the energy efficiency of its data centers, the Company uses the Power Usage Effectiveness (PUE) metric, which represents the ratio of a data center's total energy consumption to the energy consumption of its IT equipment (servers, data storage systems, and network equipment). The closer the PUE value is to 1.0, the higher the data center's energy efficiency.
For 2025, the average PUE value for Kazakhtelecom JSC data centers was 1.6, demonstrating efficient energy resource utilization and the Company's ongoing efforts to improve the energy efficiency of its data center infrastructure.
JSC Kazakhtelecom operates an Energy Management System certified in accordance with the international standard ISO 50001:2018, providing a systematic approach to energy performance management and the continual improvement of energy management processes. The Energy Management System is integrated into the Company's overall management system and applies to its key operational facilities. It is based on the Plan–Do–Check–Act (PDCA) continual improvement cycle and includes regular energy performance monitoring, energy reviews, evaluation of energy efficiency initiatives, internal audits, management reviews, and implementation of corrective actions.
To implement its Energy Management Policy, the Company continuously monitors energy consumption, performs energy analyses, implements energy efficiency measures, and continuously improves internal energy management processes.
To strengthen the effectiveness of its Energy Management System and enhance energy data management, JSC Kazakhtelecom has developed an Energy Register and a Greenhouse Gas Register, containing structured information on primary operational facilities consuming energy resources. These registers support the development of the Company's energy profile, establishment of energy baselines, monitoring of energy performance indicators, greenhouse gas accounting, ESG reporting, and informed management decision-making.
The Company has also implemented the documented procedure "Identification of Energy Types. Establishment of Baselines. Energy Review", which governs the maintenance of the Energy Register, the performance of energy reviews, the establishment of energy baselines, monitoring of energy performance indicators, and evaluation of the effectiveness of energy efficiency measures.
To improve the energy efficiency of its operational facilities, the Company implements a comprehensive range of organizational and technical measures, including modernization of lighting systems through LED technologies, installation of automated lighting control systems, optimization of energy-intensive equipment, deployment of energy-efficient technical solutions during infrastructure modernization, and consideration of energy efficiency criteria in equipment procurement and investment projects.
Following the comprehensive energy audit conducted in 2025, the Company's structural divisions developed Energy Efficiency Action Plans for the period 2026–2031. Energy consumption and energy performance indicators are regularly monitored to evaluate the effectiveness of implemented measures, support management decision-making, and are publicly disclosed through the Company's corporate reporting.
Enhancing Employee Competencies in Energy Management
To support the implementation of its Energy Management Policy and ensure the effective operation of its Energy Management System certified to ISO 50001:2018, JSC Kazakhtelecom systematically develops the competencies of employees responsible for energy conservation and energy efficiency.
Developing employees' professional competencies is an integral part of the Company's Energy Management System and is incorporated annually into the Corporate Training and Professional Development Plan.
As part of the 2025 Corporate Training Plan, the Company organized a three-day in-person training programme entitled "Energy Conservation and Energy Efficiency", delivered by the specialized training provider Gewinn PVL LLP. Upon successful completion of the programme, all participants received certificates.
A total of 28 employees responsible for implementing the Company's energy conservation and energy management initiatives participated in the training.
The programme covered key topics including Kazakhstan's energy conservation and energy efficiency policy and regulatory framework, energy auditing, development of energy conservation programmes, methodologies for calculating energy and water consumption, as well as practical aspects of establishing, implementing, operating and continually improving an Energy Management System in accordance with ISO 50001 requirements. The training also addressed energy planning, development of the energy profile, energy performance indicators, monitoring, internal audits, and performance evaluation of the Energy Management System.
The knowledge and practical skills acquired during the training are applied in implementing energy efficiency initiatives, developing energy conservation programmes, conducting energy performance analyses, monitoring energy consumption, implementing recommendations arising from energy audits, and continuously improving JSC Kazakhtelecom's Energy Management System.
Based on the materiality assessment, energy consumption and energy efficiency have been identified as one of the Company's material ESG topics. The assessment considered stakeholder expectations, the impact of energy consumption on operating costs, the development of digital infrastructure, greenhouse gas emissions, climate-related risks, and the long-term resilience of the Company's business.
As telecommunications networks, data centres, next-generation communication infrastructure, and artificial intelligence projects continue to expand, efficient energy management has become increasingly important. The Company's energy efficiency initiatives contribute to reducing energy intensity, optimizing operating costs, enhancing infrastructure reliability, and minimizing environmental impacts.
To assess the energy efficiency of its data centers, the Company uses the Power Usage Effectiveness (PUE) metric, which represents the ratio of a data center's total energy consumption to the energy consumption of its IT equipment (servers, data storage systems, and network equipment). The closer the PUE value is to 1.0, the higher the data center's energy efficiency.
For 2025, the average PUE value for Kazakhtelecom JSC data centers was 1.6, demonstrating efficient energy resource utilization and the Company's ongoing efforts to improve the energy efficiency of its data center infrastructure.
JSC Kazakhtelecom operates an Energy Management System certified in accordance with the international standard ISO 50001:2018, providing a systematic approach to energy performance management and the continual improvement of energy management processes. The Energy Management System is integrated into the Company's overall management system and applies to its key operational facilities. It is based on the Plan–Do–Check–Act (PDCA) continual improvement cycle and includes regular energy performance monitoring, energy reviews, evaluation of energy efficiency initiatives, internal audits, management reviews, and implementation of corrective actions.
To implement its Energy Management Policy, the Company continuously monitors energy consumption, performs energy analyses, implements energy efficiency measures, and continuously improves internal energy management processes.
To strengthen the effectiveness of its Energy Management System and enhance energy data management, JSC Kazakhtelecom has developed an Energy Register and a Greenhouse Gas Register, containing structured information on primary operational facilities consuming energy resources. These registers support the development of the Company's energy profile, establishment of energy baselines, monitoring of energy performance indicators, greenhouse gas accounting, ESG reporting, and informed management decision-making.
The Company has also implemented the documented procedure "Identification of Energy Types. Establishment of Baselines. Energy Review", which governs the maintenance of the Energy Register, the performance of energy reviews, the establishment of energy baselines, monitoring of energy performance indicators, and evaluation of the effectiveness of energy efficiency measures.
To improve the energy efficiency of its operational facilities, the Company implements a comprehensive range of organizational and technical measures, including modernization of lighting systems through LED technologies, installation of automated lighting control systems, optimization of energy-intensive equipment, deployment of energy-efficient technical solutions during infrastructure modernization, and consideration of energy efficiency criteria in equipment procurement and investment projects.
Following the comprehensive energy audit conducted in 2025, the Company's structural divisions developed Energy Efficiency Action Plans for the period 2026–2031. Energy consumption and energy performance indicators are regularly monitored to evaluate the effectiveness of implemented measures, support management decision-making, and are publicly disclosed through the Company's corporate reporting.
Enhancing Employee Competencies in Energy Management
To support the implementation of its Energy Management Policy and ensure the effective operation of its Energy Management System certified to ISO 50001:2018, JSC Kazakhtelecom systematically develops the competencies of employees responsible for energy conservation and energy efficiency.
Developing employees' professional competencies is an integral part of the Company's Energy Management System and is incorporated annually into the Corporate Training and Professional Development Plan.
As part of the 2025 Corporate Training Plan, the Company organized a three-day in-person training programme entitled "Energy Conservation and Energy Efficiency", delivered by the specialized training provider Gewinn PVL LLP. Upon successful completion of the programme, all participants received certificates.
A total of 28 employees responsible for implementing the Company's energy conservation and energy management initiatives participated in the training.
The programme covered key topics including Kazakhstan's energy conservation and energy efficiency policy and regulatory framework, energy auditing, development of energy conservation programmes, methodologies for calculating energy and water consumption, as well as practical aspects of establishing, implementing, operating and continually improving an Energy Management System in accordance with ISO 50001 requirements. The training also addressed energy planning, development of the energy profile, energy performance indicators, monitoring, internal audits, and performance evaluation of the Energy Management System.
The knowledge and practical skills acquired during the training are applied in implementing energy efficiency initiatives, developing energy conservation programmes, conducting energy performance analyses, monitoring energy consumption, implementing recommendations arising from energy audits, and continuously improving JSC Kazakhtelecom's Energy Management System.
Reduction in specific energy consumption in 2025
-
3 %
Achieving low-carbon development goals is closely linked to the development and implementation of decarbonization measures, as well as the deep integration of climate aspects into the Company's business model.
Achieving low-carbon development goals is closely linked to the development and implementation of decarbonization measures, as well as the deep integration of climate aspects into the Company's business model.
JSC «Kazakhtelecom» identifies four key directions for low-carbon development:
Reduction of carbon intensity in 2025
-
4,4 %
Проекты
Achieving low-carbon development goals is closely tied to the development and implementation of decarbonization measures, as well as the deep integration of the climate aspect into the company's business model.
Replacement from fluorescent to LED
11.575
lamps
Emissions: Scope 1, 2
2021 - base year
Total greenhouse gas emissions
254.249
tonnes CO2 equivalent
Carbon dioxide emissions (CO2)
254.167
tonnes CO2 equivalent
Methane emissions (CH4)
20
tonnes CO2 equivalent
Nitrous oxide emissions (NO2)
61
tonnes CO2 equivalent
The majority of indirect greenhouse gas emissions (73%) are associated with the generation of imported electricity. 16% of emissions are related to the generation of imported thermal energy from external networks.
Gross greenhouse gas emissions Scope 1, 2 for 2021, tonnes CO2 equivalent
Indirect energy emissions
Direct emissions
Structure of greenhouse gas emissions for 2021, %
Direct GHG emissions by type of fuel combustion for 2021
Emission source categories
Type of energy resource consumed
Energy consumption, TJ
GHG emissions, t CO2-eq
Share, %
Stationary combustion
Coal
17,4
1
493,4
5
Diesel fuel
75,8
5
704,9
20
Natural gas
56,7
3
131,2
11
Gasoline
7,7
541,5
2
Mobile combustion
Diesel fuel
34
2561,5
9
Natural gas
88,4
4878,2
9
Automobile gasoline
149,8
10
521,8
36
Total
429,8
28 832,6
100
Охрана
окружающей среды
Environmental Protection
JSC Kazakhtelecom conducts its operations in accordance with the principles of environmental responsibility and sustainable development, striving to minimize environmental impacts while ensuring compliance with the environmental legislation of the Republic of Kazakhstan and internationally recognized environmental standards.
The Company operates an Environmental Management System (EMS) certified in accordance with the requirements of ISO 14001:2015. The EMS is fully integrated into the Company's corporate governance framework and serves as a key component of environmental and climate risk management, supporting the systematic identification, assessment, management and continual improvement of environmental performance.
In line with its Environmental Policy, Low-Carbon Development Programme, and internal management standards, JSC Kazakhtelecom implements a comprehensive range of initiatives aimed at preventing environmental pollution, promoting the efficient use of natural resources, improving energy efficiency, reducing greenhouse gas emissions, and ensuring compliance with environmental regulatory requirements.
Recognizing that employee awareness and expertise are essential to the effectiveness of environmental management, the Company places strong emphasis on the continuous development of environmental competencies across its workforce.
To support this objective, the Corporate University, a branch of JSC Kazakhtelecom, offers a professional development programme entitled "Environmental Code of the Republic of Kazakhstan: New Legislative Initiatives for Further Improvement of Environmental Legislation. Transition to Integrated Environmental Permits (IEP). State Environmental Control. Industrial and Municipal Waste Management. Strategic Environmental Assessment. Greenhouse Gas Management at Enterprise Level." The programme is available to environmental specialists and other employees involved in environmental management and sustainability-related activities.
In 2025, the Company's environmental specialists successfully completed the advanced training programme "Greenhouse Gas Emissions Regulation. Carbon Markets. ESG and Environmental Management System (EMS) Implementation. Submission of Environmental Reports through the National Environmental Information System (NBDSOS and PR Portal)", delivered by E-Monitoring LLP. Upon successful completion of the programme, participants were awarded professional certificates.
As part of the national environmental initiative "Taza Kazakhstan", 12 employees completed the training programme "Waste Sorting and Waste Classification" in 2025, strengthening practical competencies in waste segregation and responsible waste management practices.
To further strengthen its climate governance capabilities and align with international best practices, the Company's environmental specialists joined the UN Global Compact Climate Ambition Accelerator in 2025. This six-month international capacity-building programme supports companies in setting science-based greenhouse gas emission reduction targets, developing climate transition strategies, and progressing toward net-zero emissions in line with globally recognized methodologies.
JSC Kazakhtelecom regards continuous professional development as a fundamental component of its Environmental Management System and an essential driver for improving environmental governance, strengthening climate-related competencies, ensuring regulatory compliance, and achieving the Company's long-term sustainability objectives.
The Company operates an Environmental Management System (EMS) certified in accordance with the requirements of ISO 14001:2015. The EMS is fully integrated into the Company's corporate governance framework and serves as a key component of environmental and climate risk management, supporting the systematic identification, assessment, management and continual improvement of environmental performance.
In line with its Environmental Policy, Low-Carbon Development Programme, and internal management standards, JSC Kazakhtelecom implements a comprehensive range of initiatives aimed at preventing environmental pollution, promoting the efficient use of natural resources, improving energy efficiency, reducing greenhouse gas emissions, and ensuring compliance with environmental regulatory requirements.
Recognizing that employee awareness and expertise are essential to the effectiveness of environmental management, the Company places strong emphasis on the continuous development of environmental competencies across its workforce.
To support this objective, the Corporate University, a branch of JSC Kazakhtelecom, offers a professional development programme entitled "Environmental Code of the Republic of Kazakhstan: New Legislative Initiatives for Further Improvement of Environmental Legislation. Transition to Integrated Environmental Permits (IEP). State Environmental Control. Industrial and Municipal Waste Management. Strategic Environmental Assessment. Greenhouse Gas Management at Enterprise Level." The programme is available to environmental specialists and other employees involved in environmental management and sustainability-related activities.
In 2025, the Company's environmental specialists successfully completed the advanced training programme "Greenhouse Gas Emissions Regulation. Carbon Markets. ESG and Environmental Management System (EMS) Implementation. Submission of Environmental Reports through the National Environmental Information System (NBDSOS and PR Portal)", delivered by E-Monitoring LLP. Upon successful completion of the programme, participants were awarded professional certificates.
As part of the national environmental initiative "Taza Kazakhstan", 12 employees completed the training programme "Waste Sorting and Waste Classification" in 2025, strengthening practical competencies in waste segregation and responsible waste management practices.
To further strengthen its climate governance capabilities and align with international best practices, the Company's environmental specialists joined the UN Global Compact Climate Ambition Accelerator in 2025. This six-month international capacity-building programme supports companies in setting science-based greenhouse gas emission reduction targets, developing climate transition strategies, and progressing toward net-zero emissions in line with globally recognized methodologies.
JSC Kazakhtelecom regards continuous professional development as a fundamental component of its Environmental Management System and an essential driver for improving environmental governance, strengthening climate-related competencies, ensuring regulatory compliance, and achieving the Company's long-term sustainability objectives.
Климат
Kazakhtelecom JSC regularly assesses risks and opportunities in the field of sustainable development and climate. Implementation of effective climate risk management strategies and utilisation of climate opportunities are important aspects of the Company's sustainable development.
Kazakhtelecom JSC is aimed at improving the corporate system in terms of climate risk management. As part of this work, identification of climate risks and opportunities was carried out, a methodological approach for their identification was developed and climate change scenarios were analysed in accordance with the recommendations of the Working Group on Climate-related Financial Disclosures (TCFD) and IFRS S1 and S2 standards. Within the framework of the assessment carried out by Kazakhtelecom JSC, both physical and transitional risks in the medium and long term are analysed using projections of climatic variables for different scenarios of CO₂ RCP (Representative Concentration Pathway) and NZE 2050.
In the RCP2.6 scenario (aligned with the Paris Agreement), the risks are mainly associated with the transition to decarbonisation (regulatory, technological, market and reputational risks). This transition will also mean significant opportunities associated with cost reductions through energy efficiency improvements and a shift to renewable energy.
The RCP4.5 scenario assumes a moderate effort to implement technological changes. This will lead to an increase in the frequency and intensity of extreme weather events such as maximum wind speeds and precipitation, with significant economic costs for adapting infrastructure systems.
In the RCP8.5 ("business as usual") scenario, the main risks are associated with physical changes in climate variables, including temporary (increase in extreme weather events) and chronic (temperature rise, changes in precipitation). Rising temperatures can significantly increase electricity costs for cooling network equipment, especially in water-dependent countries.
Transition scenarios, such as the International Energy Agency's NZE 2050, provide key information for understanding development under the constraint of limiting temperature rise to 1.5°C. They describe the efforts needed to reduce greenhouse gas emissions and achieve zero emissions by 2050.
In the RCP2.6 scenario (aligned with the Paris Agreement), the risks are mainly associated with the transition to decarbonisation (regulatory, technological, market and reputational risks). This transition will also mean significant opportunities associated with cost reductions through energy efficiency improvements and a shift to renewable energy.
The RCP4.5 scenario assumes a moderate effort to implement technological changes. This will lead to an increase in the frequency and intensity of extreme weather events such as maximum wind speeds and precipitation, with significant economic costs for adapting infrastructure systems.
In the RCP8.5 ("business as usual") scenario, the main risks are associated with physical changes in climate variables, including temporary (increase in extreme weather events) and chronic (temperature rise, changes in precipitation). Rising temperatures can significantly increase electricity costs for cooling network equipment, especially in water-dependent countries.
Transition scenarios, such as the International Energy Agency's NZE 2050, provide key information for understanding development under the constraint of limiting temperature rise to 1.5°C. They describe the efforts needed to reduce greenhouse gas emissions and achieve zero emissions by 2050.