Corporate Responsibility Approach
Taking into account the interests and expectations of customers, shareholders, employees, and society as a whole, JSC «Kazakhtelecom» actively implements Environmental, Social, and Governance (ESG) principles and practices in its operational activities, strategic planning, corporate governance system, and risk management to ensure long-term sustainability, competitiveness of the business, and achievement of social and environmental progress through modern technologies.
Local Communities
Kazakhtelecom JSC pays great attention to social activity, which is one of the important components of corporate social responsibility of business.
Every year, the Company carries out the work on improvement of approach to the management of relations with local communities at various corporate levels.

The provisions of both national and international documents govern the Company’s interaction with local communities: Corporate Governance Code, UN Sustainable Development Goals, Global Reporting Initiative (GRI), IFC and EBRD Environmental and Social Standards, UN Principles for Responsible Investment, etc.

The Social Projects Development Fund carries out the sponsorship activity of Samruk-Kazyna Group of Companies, of which Kazakhtelecom JSC is a part Samruk-Kazyna Trust, which implements socially significant projects.

Kazakhtelecom JSC is a company of the telecommunications industry, the consequences of which do not have a significant negative impact on local communities. However, the Company considers opinions of local communities and their appeals that are received from stakeholders through the customer support service.

Kazakhtelecom JSC operates in all regions of Kazakhstanand is a major employer and taxpayer. The Company makes tax payments in full, on time and with a high level of transparency.

The Company’s contribution to the local and national economy and local communities is expressed in:
direct business activity and focus on improving efficiency; creation of direct and indirect employment opportunities; social investments.

Kazakhtelecom JSC realizes the importance of its participation in sustainable development of the regions of its presence and takes all available measures to enhance its positive impact on the life of local communities. The Company is a major employer in the regions of its presence and makes a significant contribution to local labor markets. This responsible approach is developed as part of the Company’s Development Strategy. Direct economic value is created through the Company’s core activities, which generate income. The economic value created is distributed through the payment of wages, dividends, taxes and other payments to the state, the purchase of goods and services, and voluntary social investments.

Anti-Corruption
The Company will also strive to improve its corporate governance system based on the best global practices to properly plan and control its activities in the ESG sphere, including reducing its long-term risk profile.
Supply chain management
Kazakhtelecom JSC will also strive to disseminate high standards of corporate governance, social responsibility and environmental protection among key partners, suppliers and contractors.